In 2022, Cicadacap received official financial approval from the Central Bank of Kenya (CBK), becoming one of the country's licensed institutions.
On Google Play in Kenya, our app currently ranks fifth among financial apps and second among credit apps.
Since its launch in February 2022, the app has been downloaded over 4,000,000.
In 2024, Cicadacap obtained official financial approval from the Securities and Exchange Commission of Pakistan (SECP), becoming one of only 10 licensed institutions in the country.
On Google Play Pakistan, our app currently ranks 5th among financial applications and 3rd in the credit category.
Since its launch in February 2025, the app has achieved over 1,000,000.
Sales personnel collect and submit the user’s personal and work information, including basic details, ID photo upload, and face recognition verification. The system then analyzes the submitted data through the risk control model to approve the credit result and determine the eligible loan amount. Once approved, the customer selects their preferred device and installment plan.
Log in to the FoneGo app to view and confirm their repayment plan. They make regular repayments on a weekly or monthly basis using easypaisa or JazzCash, ensuring their installment obligations are met on time.
After confirming the installment plan, the customer pays the down payment via cash or mobile wallets (easypaisa/JazzCash) and uploads the payment receipt to the backend system for verification. Upon successful review, the customer receives the new phone pre-installed with the FoneGo app, ready for use.
The system sends SMS reminders before and after the due date. In cases of serious overdue, various measures such as account restrictions may be applied.
Customers consult store guides about phones and installment options, complete a real-time credit check, choose a suitable plan, sign the electronic contract, receive their phone once funds are disbursed, and enjoy ongoing support with repayment reminders and customer service.
Community agents promote mobile phones and installment plans directly within local communities, providing face-to-face consultation. Users complete a quick system credit check, select their preferred plan, sign an electronic contract with face verification, pay the down payment, and receive instant delivery. The process is supported by repayment reminders and ongoing agent after-sales assistance.
